Skip to content
Privacy

Privacy policy

Updated 25 October 2026

1. Controller

Netgote Oy (Business ID 3123865-2)

Registered office: Espoo, Finland

Contact: Jani Karlsson, jani.karlsson@netgote.fi, +358 40 594 7760

2. What data we process

  • Contact form: name, email address, phone number, company, message and time of sending.
  • Customers and partners: contact persons' names, company, job title and contact details, plus data related to quotes, contracts and invoicing.
  • Emails and other correspondence with us.
  • Technical website data, such as IP address and browser details, needed to deliver and protect the website.

We receive the data from you or from a representative of your company.

3. Purposes and legal bases

  • Answering enquiries and keeping in touch with businesses: legitimate interest (GDPR Art. 6(1)(f)).
  • Managing customer relationships, delivering services and invoicing: contract (Art. 6(1)(b)).
  • Bookkeeping and other statutory obligations: legal obligation (Art. 6(1)(c)).
  • Website operation and security: legitimate interest (Art. 6(1)(f)).

We do not use the data for automated decision-making or profiling, and we do not sell it.

4. Service providers and recipients

The following service providers process data on our behalf:

  • Google (Google Workspace): email and office applications. The website's fonts are loaded from Google Fonts.
  • Lovable: website hosting and contact form email notifications.
  • Cloudflare: domain name service (DNS) and protection of website traffic.

We disclose data to authorities only when required by law.

5. Transfers outside the EU/EEA

Some service providers may process data in the United States. Such transfers are based on the EU–US Data Privacy Framework or the European Commission's standard contractual clauses.

6. Retention

  • Enquiries: 24 months, unless a customer relationship follows.
  • Customer and contract data: for the duration of the customer relationship and afterwards as long as needed to handle possible claims.
  • Bookkeeping material: as required by the Finnish Accounting Act (financial statements and books 10 years, vouchers 6 years from the end of the financial year).

7. Cookies and tracking

The website uses no analytics, advertising or tracking cookies. Your language choice is stored in your browser's local storage. The hosting environment may set a strictly necessary security cookie (__cf_bm) that protects the site from malicious traffic and expires after 30 minutes. When fonts are loaded from Google, your browser's IP address is sent to Google.

8. Your rights

You have the right to

  • access your data
  • have inaccurate data corrected
  • have your data erased
  • restrict processing
  • object to processing based on legitimate interest
  • receive data you provided under a contract in a machine-readable format.

9. How to make a request

Send your request by email to jani.karlsson@netgote.fi. We will reply within one month. We may ask for additional information to verify your identity.

10. Right to lodge a complaint

If you believe your data is processed unlawfully, you can lodge a complaint with the Office of the Data Protection Ombudsman in Finland (tietosuoja.fi).

11. Security

Data is stored in services protected by user accounts and passwords, and access is limited to those who need it for their work. Website traffic is encrypted (HTTPS).